Job Overview
Pangolin Marketing Agency (www.pangolinmarketing.com) is seeking a motivated and detail-oriented Key Account Project Coordinator with 2 years of experience in project management support. The ideal candidate will assist in the successful delivery of projects related to branding, website building, marketing communications, product UI, performance marketing, and content marketing, specifically for our key accounts. This role demands strong organizational skills, a basic understanding of key project management concepts, and effective communication with stakeholders.
A Day in the Life
As a Key Account Project Coordinator at Pangolin Marketing Agency, your day typically begins with a team stand-up meeting where you update everyone on the status of ongoing projects.
You then review project schedules and ensure that all tasks are on track. Throughout the day, you’ll coordinate with various team members, including designers, developers, and marketers, to gather updates and address any issues that arise.
You spend part of your day preparing and updating project documentation, including progress reports and risk logs. You also facilitate project meetings, ensuring that action items are clearly defined and followed up on. Regularly checking in with key account clients to provide updates and gather feedback is another critical part of your role.
In the afternoon, you might work on process improvement initiatives, such as refining project workflows or implementing new project management tools. Before wrapping up for the day, you review resource utilization and update the project dashboard, ensuring all data is accurate and current.
Key Responsibilities
- Project Planning and Scheduling: Assist in the development and maintenance of project plans and schedules.
- Coordination: Coordinate project activities, resources, and information to ensure timely completion of tasks.
- Documentation: Prepare and distribute comprehensive project documentation, reports, and updates.
- Progress Monitoring: Monitor project progress and report on key metrics, focusing on marketing performance data.
- Resource Management: Support resource allocation and track utilization across various projects.
- Risk and Issue Management: Identify and document project risks and issues, and assist in developing mitigation plans.
- Meeting Facilitation: Facilitate project meetings, including client meetings, and follow up on action items.
- Process Improvement: Contribute to process improvement initiatives within the PMO, particularly in creative and digital marketing workflows.
Required Qualifications and Tools
- Educational Background: MBA or Bachelor’s degree in Marketing, Business, Management, or a related field.
- Experience: 2 years of experience in a project management support role, preferably within a marketing agency.
- Project Management Methodologies: Familiarity with key project management methodologies (e.g., Waterfall, Agile, Scrum, Lean, Hybrid).
- Digital Marketing Tools: Knowledge of digital marketing tools (e.g., Google Analytics, SEO tools, marketing automation software).
- Web Development Understanding: Basic understanding of web development processes and user interface design principles.
- Software Proficiency: Proficiency in Tableau, PowerBI, MS Office Suite (Word, Excel, PowerPoint) and project management tools (e.g., Asana, Trello, JIRA, ClickUp).
Key Skills
- Organizational Skills: Strong organizational and multitasking abilities.
- Communication: Excellent, clear, and effective communication and interpersonal skills with team members and stakeholders.
- Time Management: Efficiently manage time and prioritize tasks to meet project deadlines.
- Problem-Solving: Identify issues and develop effective solutions to overcome project challenges.
- Team Management: Collaborate with team members to ensure cohesive project execution.
- Risk Management: Recognize potential risks and develop strategies to mitigate them.
- Budgeting and Cost Control: Assist in monitoring project budgets and ensuring cost-effective resource utilization.
Key Performance Indicators (KPIs)
- Project Completion Rate: Track the percentage of projects completed on time and within scope using smart dashboards.
- Budget Variance: Monitor the difference between budgeted and actual project costs.
- Resource Utilization: Measure the efficiency of resource allocation and utilization.
- Stakeholder Satisfaction: Assess stakeholder feedback and satisfaction levels with project outcomes.
- Risk Management Efficiency: Evaluate the effectiveness of risk identification and mitigation strategies.
- Documentation Quality: Ensure project documentation is accurate, up-to-date, and easily accessible.
Donʼt Apply If
- You avoid or struggle with new project management tools and digital platforms
- You get overwhelmed in fast-paced, high-volume agency environments
- You struggle to hold multiple contexts simultaneously
- You rely on following directions instead of taking initiative and owning results
- You resist frequent change, multitasking, or tight deadlines
- Assertive communication, documentation, or follow-up makes you uncomfortable
Why Join Pangolin
- Agency-First, Process-Driven: Set benchmarks for project management and agency efficiency. We invest heavily in workflow, automation, and PM best practice—making you the heart of how work gets done.
- Own Your Success: Grow fast, stand out, and become the person clients and colleagues trust for visibility, calm, and reliable delivery.
- Tech, Tools, Teams: Grow quickly with hands-on and fast exposure to the newest PM tech and tools. Hold agile collaboration with elite teams and global clients.
- Set The Standard: Lead process improvement for the whole business. Your ideas, not just your compliance, transform how we work.
How To Apply
Send your resume, certification(s), and a short note on your most challenging multi-project situation - and how you managed it to drishti@pangolinmarketing.com
