Redefine Project Management at Indiaʼs Most Systems-Driven Creative Agency
Pangolin is a B2B marketing agency driven completely by processes and systems. We deliver world-class digital, branding, and content projects for tech, SaaS, and analytics brands moving fast, but always with strategic structure. The PME role is the professional anchor of our agency: if you blend sharp process thinking, tool mastery, and root cause analysis with a people-first, clear communicatorʼs personality, youʼll help us set the industry benchmark.
What Youʼll Do
- Drive Project Planning, Execution & Delivery: Plan, track, and close projects across marketing, branding, and creative verticals own dashboards, timelines, allocations, client communication, and deliverable reviews for multiple, fast-moving projects.
- Champion Processes From Mapping to Automation: Build, improve, and document agency workflows using ClickUp, Notion, Slack, Google Workspace, and emerging AI-enabled PM tools; always flag inefficiencies and own updates as our business evolves.
- Hold Context And Deadlines: Keep big picture and granular views active. Juggle priorities, manage competing demands, identify risks, and escalate/adjust resources to ensure deadlines (and standards) are met, not missed.
- Run Deep Root Cause Analysis: Use advanced methodologies 5 Whys, Fishbone Diagrams, Fault Tree, and AI-driven analytics) to investigate project bottlenecks; propose actionable solutions that fix the underlying problem, not just the symptom.
- Lead With Technology: Evaluate, implement, and optimize new PM tools. Stay at the cutting edge of systems, automation, and data-driven decision-making.
- Communicate and Align: Set the standard for assertive, clear, and empathetic communication - whether on calls, in chat, via documentation, or stakeholder reports. Proactively follow up; leave no task or feedback loop incomplete. Collaborate with strategists, designers, writers, and tech leads—ensure all teams have what they need to succeed.
- Optimize, Educate, Improve: Conduct retrospectives, gather feedback, iterate on workflows, and help foster a culture of continuous agency improvement believe that “doneˮ can always be better.
- Multitask and Manage Multiple Stakeholders: Hold multiple contexts, team updates, and client priorities never drop the ball; always bring energy, attention, and professional calm to fast-paced collaboration.
- Uphold Accountability and Reliability: Be Pangolinʼs internal anchor, your leadership and follow-through ensure our team's output stays top-class.
Must-Have Skills
- Hyper-organised, detail-oriented, and exceptionally proactive
- Able to juggle multiple projects and priorities - no dropping the ball
- Assertive in following up with team members and clients to keep tasks on track
- Comfortable switching between high-level planning and granular execution
- AI-first mentality, with eagerness to apply and recommend AI-driv en solutions to enhance project workflows
- Confident in process mapping, documentation, and change management
- Skilled communicator: clear via chat, email, and on calls
- Seek continuous improvement; excited to test, automate, and share new productivity hacks
- Highly dependable, responsive, and resilient in managing tasks and deadlines
- Ability to multitask and manage competing priorities with consistent quality
- Comfortable with continuous improvement, rapid change, and high-volume work
Qualifications Required
- Bachelorʼs degree in any discipline, preferably Business, Management, or Engineering.
- Certification in Project Management PMP, PRINCE2, CAPM, or equivalent) is mandatory.
- At least 12 years of hands-on project management experience (agency, marketing, tech, B2B, or SaaS a strong plus).
- Proficient with digital project management systems ClickUp, Notion, Asana, Trello, Slack, Google Workspace).
- Sound theoretical understanding of project management methodologies Agile, Waterfall, Kanban, stakeholder management, risk assessment).
- Experienced in process improvement, cross-team workflows, and multi-client project lifecycles.
Preferred (Bonus) Skills
- Experience in process improvement or implementing new workflow and productivity tools.
- Background managing cross-functional, multi-client projects.
- Exposure to marketing, SaaS, or analytics sectors.
Donʼt Apply If
- You avoid or struggle with new project management tools and digital platforms
- You get overwhelmed in fast-paced, high-volume agency environments
- You struggle to hold multiple contexts simultaneously
- You rely on following directions instead of taking initiative and owning results
- You resist frequent change, multitasking, or tight deadlines
- Assertive communication, documentation, or follow-up makes you uncomfortable
Why Join Pangolin
- Agency-First, Process-Driven: Set benchmarks for project management and agency efficiency. We invest heavily in workflow, automation, and PM best practice—making you the heart of how work gets done.
- Own Your Success: Grow fast, stand out, and become the person clients and colleagues trust for visibility, calm, and reliable delivery.
- Tech, Tools, Teams: Grow quickly with hands-on and fast exposure to the newest PM tech and tools. Hold agile collaboration with elite teams and global clients.
- Set The Standard: Lead process improvement for the whole business. Your ideas, not just your compliance, transform how we work.
How To Apply
Send your resume, certification(s), and a short note on your most challenging multi-project situation - and how you managed it to priyanka@pangolinmarketing.com
