Avtar Foundation

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Brand Strategy
Digital Experience Design

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HR Services

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Service Architecture

UX Strategy

Positioning

The Challenge

Avtar is one of India’s most trusted authorities in workplace inclusion. With flagship IPs like the Best Companies for Women in India and the Most Inclusive Companies Index, it had built powerful thought leadership, brand equity, and category ownership under the visionary leadership of Dr. Saundarya Rajesh.

But the brand’s digital experience didn’t match its market authority.

  • A maze of services and siloed content created friction and dropped users before they could convert.
  • High-value services like DEI assessments, advisory sprints, awards, and learning programs had no unified narrative.
  • Internal teams lacked a shared framework to prioritize, package, and sell

We were brought in to solve a core positioning and experience challenge: How do you transform a legacy brand into a scalable and conversion-ready digital ecosystem?

Our Approach

The central idea: build an impact canvas. Instead of treating each offering as a standalone service, we reorganized Avtar’s work into a journey-based architecture that aligned with how users actually progress in their DEI transformation.

1. Service Architecture: The 6E Framework

We co-developed a proprietary 6-stage model to group all services by function and intention:

  • Enrich Culture: Ground DEI efforts in data through assessments and benchmarking
  • Enable Culture: Equip teams with strategic learning and certifications
  • Embed Culture: Institutionalize inclusion via hiring, leadership, and advancement pathways
  • Experience Culture: Create shared learning through conferences, events, and peer platforms
  • Extend Culture: Activate DEI across vendors, partners, and educational institutions
  • Endow Culture: Invest in talent pipelines through youth mentorship and leadership initiatives

2. Role-Specific Journeys

  • We segmented user paths across three primary audience types: enterprise HR leaders, DEI champions at SMEs, and individual practitioners. 
  • Each was mapped to relevant service combinations and entry points based on their intent, not internal categories
Execution

We translated this new strategic architecture into a cohesive digital experience through:

Information Architecture & Sitemap

Reduced redundant pages and microsites. Rebuilt the structure to follow the 6E model, with content and CTAs tailored by user type.

Design System & Visual Language

Developed a new digital design language centered on a flowing strands motif visually representing the interconnected, evolving nature of inclusion..

Content Categorization

Re-tagged blogs, resources, and program pages under the 6E framework for intuitive exploration and internal consistency.

The Impact

A unified service narrative

The 6E framework transformed a scattered portfolio into a clear, cohesive ecosystem. Teams and stakeholders now speak a common brand language.

Frictionless user journeys

Audiences can seamlessly identify where they are in their inclusion journey—and navigate to the services that meet their needs with clarity and confidence.

Founder-led, not founder-reliant

The narrative honours Dr. Rajesh’s vision while giving internal teams the structure and tools to scale the brand independently.

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